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The Housing Authority of the County of Monterey (HACM) Housing Programs Directory All Housing Programs Specialists are listed below. To contact your assigned worker, simply find their name and click their email to reach out directly. Interim Director of Housing Programs Lucila Vera lvera@hamonterey.org Housing Programs Supervisor Meredith Flug mflug@hamonterey.org Housing Programs Specialists Name Ext Title Email Ana Guevara 6515 Housing Programs Specialist anag@hamonterey.org Diana Ruiz 6504 Housing Programs Specialist druiz@hamonterey.org Dylan Mattimore 5054 Housing Programs Specialist dmattimore@hamonterey.org Elizabeth Gonzales 6612 Housing Programs Specialist egonzales@hamonterey.org Ellie Pinson Jonathan Stoney Lizeth Vega 6511 Housing Programs Specialist epinson@hamonterey.org 5036 Housing Programs Specialist jstoney@hamonterey.org 5026 Housing Programs Specialist lvega@hamonterey.org Michelle Williams Raquel Carranza Crystal Castro Eliza Costa Emily Burkhalter 5031 Housing Programs Specialist mwilliams@hamonterey.org 5028 Housing Programs Specialist rcarranza@hamonterey.org 5018 Housing Programs Specialist ccastro@hamonterey.org 5102 Housing Programs Specialist ecosta@hamonterey.org 6430 Housing Programs Specialist eburkhalter@hamonterey.org Eligibility Specialist Name Edith Alapisco Ruby Luna Ext 6411 5002 Title Eligibility Specialist Eligibility Specialist Email ealapisco@hamonterey.org rubyl@hamonterey.org Family Self-Sufficiency (FSS) Name Ext Loreta Lozada 6519 Carol Anderson-Cordova 8002 Title FSS Coordinator FSS Coordinator Email llozada@hamonterey.org ccordova@hamonterey.org Support Staff Name Maria Teresa Hdz-Chvz Nancy Tena Carmen Martinez Ext 6101 6150 6151 Title Office Assistant II Receptionist Receptionist Email mtchavez@hamonterey.org ntena@hamonterey.org carmenm@hamonterey.org

The Housing Authority of the County of Monterey (HACM) Property Management The Housing Authority of the County of Monterey (HACM) staff and executive leadership are a dedicated team committed to providing housing solutions for the most vulnerable members of the Monterey County community. HACM presently assists families and individuals with housing and is actively striving to expand the number of affordable homes in Monterey County, thus extending its services to even more low-income families and individuals. HACM takes pride in fulfilling this responsibility with a focus on customer service, diligence, and transparency. Applications To apply for housing with the Housing Authority of the County of Monterey, applicants must register for a Rent Café account. Through Rent Café, you can easily view available waitlists, submit an online application, and update your information at any time. The portal provides a secure and convenient way to manage your application from start to finish. Once registered, you can explore open waitlists and apply for any programs or properties for which you qualify. Directory The Housing Authority of the County of Monterey proudly manages its own portfolio of properties, ensuring that each community is well-maintained, safe, and supportive for residents. Our dedicated Property Management team oversees day-to-day operations, maintenance, and resident services with a focus on quality and accountability. By managing our own developments, we maintain direct oversight and reinvest in the long-term success of our communities. We invite you to explore our diverse portfolio of affordable housing properties across Monterey County, each designed to meet the unique needs of families, seniors, farmworkers, and individuals with disabilities. Farm Labor Housing Farm Labor Housing provides affordable, safe, and decent homes for agricultural workers and their families who play a vital role in our food supply chain. Funded through programs supported by the U.S. Department of Housing and Urban Development (HUD) and the U.S. Department of Agriculture (USDA), these developments are designed to improve the living conditions of farmworkers by offering stable, well-maintained housing close to agricultural areas. The program helps both seasonal and year-round farmworkers access affordable rental units, ensuring that those who harvest and cultivate our food have access to secure housing for themselves and their families.

The Housing Authority of the County of Monterey (HACM) Applications Applications are accepted online only through RentCafe. If you need help completing an online application due to a disability or limited access to technology, please contact the Housing Authority of the County of Monterey at (831) 775-5000 or email info@hamonterey.org to request assistance. Download the APP Download the APP Download the APP Download the APP Rent Cafe Available on: Android iOS Applicant Rent Cafe Registration/Log In Resident Rent Cafe Registration/Log In GUIDE - Creating an Account HELP - Logging In Registration - User Guide HELP - Resetting Password Still Can't Reset Your Password? Password Reset - User Guide Register Here Register Here Register Here Register Here Applicant Rent Cafe Registration/Log In Property Directory Resident Rent Cafe Registration/Log In GUIDE - Creating an Account HELP - Logging In HELP - Resetting Password Still Can't Reset Your Password? Apply Online with RentCafe All applications are submitted online through RentCafe, which provides an immediate electronic confirmation that your application was received. Online applications are secure, submitted instantly, and easy to manage. You can update your personal information or change your unit preferences at any time without contacting the office. For a faster, more reliable process, we encourage everyone to apply online through RentCafe.

The Housing Authority of the County of Monterey (HACM) Be Informed If an evacuation is called in Monterey County, local officials will provide information via television and radio broadcasts. Government agencies, the American Red Cross , and other disaster relief organizations will provide emergency shelter and supplies. But just in case, you should plan to have enough water, food, clothing, and emergency supplies to last at least three days. In the event of a catastrophic national emergency, you could need to be self‑sufficient for at least two weeks. The amount of time you have to evacuate your home or community will depend on the disaster. If the disaster is a severe winter storm or similar event that can be monitored, you could have a day or two to get ready. But many disasters offer no time at all for people to gather even the most basic necessities. This is why you should prepare now. Types of disasters that can strike Monterey County House fires Earthquakes Wildfires Droughts Flood and flash floods Mudslides Chemical emergencies Flu Pandemic flu Terrorism Centers for Disease Control and Prevention Disclaimer Links to any translation services on HACM web pages are provided as a free service offered by an independent translation company. HACM is not liable for any inappropriate or inaccurate translationsprovided by this service. Please use at your own discretion.

The Housing Authority of the County of Monterey (HACM) Landlords - FAQ Thank you for your interest in the Housing Choice Voucher Program! At the Housing Authority of the County of Monterey, we deeply appreciate your commitment to this initiative. We value our owner partners immensely and warmly welcome you to join us in our shared mission to offer high-quality, affordable housing opportunities in Monterey County. It's important to recognize that the success of this program hinges on your active participation and dedication. Together, we can make a meaningful impact on our community. Getting Started What is the Housing Choice Voucher (HCV) Program? The HCV program, commonly referred to as Section 8, is a federal housing initiative designed to assist individuals and families in securing affordable housing within the private rental market. It achieves this by offering monthly rental assistance. Participants contribute a portion of their income towards rent, with public housing authorities directly covering some or all the remaining balance, providing critical support to property owners. How do I rent to HCV participants? Renting to HCV participants is like renting to any other tenant, and you have the flexibility to utilize your preferred advertising methods. AffordableHousing.com. Resource for landlords looking to connect with qualified tenants while ensuring steady rental income. The platform allows landlords to list their properties for free, reaching a wide audience of voucher holders actively searching for housing. It simplifies the leasing process by providing pre-screening tools, rent comparability insights, and direct communication with prospective tenants. Additionally, landlords can access market data to set competitive rental rates and fill vacancies faster. By listing on AffordableHousing.com, landlords can maximize their property's visibility while contributing to housing stability in their community. What should I do if someone with a voucher applies to my unit? When an HCV participant expresses interest in your rental, they will provide you with a Request for Tenancy Approval (RTA) packet. If you're interested in renting to them, simply complete the RTA and submit it to the Housing Authority. *Please note that an estimated tenant rent portion is provided to each applicant in writing during the voucher briefing. During the process of unit approval, the exact tenant portions cannot be provided and thus all landlords should refer to the estimated tenant portion. How do I submit an RTA? All landlords must register for the Housing Authority’s landlord portal to submit the completed Request for Tenancy Approval (RTA). The portal also allows landlords to access payment history, submit rent increases, and provide required notices. Once the RTA is submitted, Housing Authority staff will review it within three to five business days. They may contact you if any adjustments are required. If approved, a Housing Quality Standards inspection will be scheduled. When the unit passes the inspection, the Housing Authority will notify both the landlord and the applicant. The applicant can sign the lease on the same day the unit passes inspection. A copy of the executed lease agreement must be provided to the Housing Authority immediately after both parties sign. After receiving the lease, the Housing Authority will send the HAP Contract via email for signatures. Once the contract is completed, the landlord will begin receiving payments. How do I register for the RentCafe Landlord Portal, and what are the benefits? How to Register: Use the registration code received in the mail to sign up. If you did not receive a code, you can still register by selecting "Register Without a Code" on the portal. Benefits of RentCafe for Landlords: Faster Processing – Submit RTAs, rent adjustments, and notices online. Real-Time Updates – Track payment history and upcoming deposits. Secure & Convenient – Access important documents anytime. Direct Communication – Receive notifications and updates from the Housing Authority. Register Here Register Here Register Here Register Here Contact your Tenant's HPS for Assistance - CLICK HERE! Landlord Rent Cafe Registration/Log In GUIDE - Creating an Account HELP - Logging In HELP - Resetting Password Still Can't Reset Your Password? Rent What is the value of a voucher? A housing choice voucher doesn't have a fixed monetary value. Instead, it grants the holder access to rental assistance from the Housing Authority, and the level of assistance it offers can vary. For detailed information on rental assistance amounts, please refer to the Rent Information & Payment Standard page, accessible here. How much can I charge for rent? The HCV program does not impose a fixed limit on rent; however, it aims to ensure that the initial rent is affordable for the participant. The Housing Authority pays market rates to landlords renting to tenants with a Housing Choice Voucher. To determine how much we can approve for your unit, we will compare your unit to similar non-assisted units that have recently been rented in your neighborhood. Who is responsible for the security deposit? HCV participants are responsible for covering the security deposit. Can I raise the rent? Yes, but this requires approval from the Housing Authority. To request a rent increase, owners must first serve a 60-day notice to their tenant and provide a copy of that notice to the Housing Authority. Approved rent increases will take effect on the first day of the month following 60 calendar days after the Housing Authority’s receipt of the owner’s request or on the date specified by the owner, whichever is later. Please note that all rent increases must comply with Rent Reasonableness. Additionally, it's important to be aware that state or local laws may place limitations on the extent to which you can increase rent. The Housing Authority recommends consulting with an attorney or legal entity for more details regarding these limitations on rent increases. Submit rent increases through your Landlord Portal here. Ownership and Finances How will I be paid by the Housing Authority? The Housing Authority offers two payment options: direct deposit and physical checks, depending on your preference. For direct deposit enrollment, please complete the Direct Deposit Authorization form, available direct deposit . You can submit the completed form to the Housing Authority office at 123 Rico Street, Salinas, CA, or email here. How can I report a changes? Changes can be submitted to the Housing Authority through the Landlord Portal. How can I report a change in property ownership? You can submit changes to the Housing Authority office located at 123 Rico Street, Salinas, CA, or send them via email here. Please include a copy of the Grant Deed and the IRS W-9 form to initiate the change of ownership. Kindly anticipate some processing time as our staff reviews and processes your change request. When will I receive payments from the Housing Authority? Upon signing the Housing Assistance Payment (HAP) contract and processing of the required paperwork by our staff, you can expect to start receiving HAP. Please allow a processing period of two to eight weeks for your initial payment. Following this initial phase, HAP will be disbursed promptly on the first business day of each month. How can I update my direct deposit information? To make changes to your direct deposit information, kindly complete the Direct Deposit Cancellation and/or Change form, accessible here. You can deliver or mail the completed form to the Housing Authority office at 123 Rico Street, Salinas, CA, or email it here. rent reasonable Rent Approval Process Gross Rent Explanation: The gross rent encompasses the total cost of housing and is calculated by adding the rent charged by the owner to an estimated average monthly amount for utilities, assuming normal consumption. It's broken down as follows: Gross rent = Contract rent + Utility allowance Contract rent = The rent set by the owner Utility allowance = Estimated monthly cost of utilities paid by the tenant Please note that if all utilities are included in the rent, the rent to the owner and the gross rent will be the same. Tenant’s Contribution: The tenant’s contribution is determined as 30% of their monthly adjusted income. Housing Assistance Payment (HAP): At the beginning of the lease, the tenant’s contribution is assessed against the maximum rent burden, often referred to as the 40% affordability rule. This rule states that tenants may not pay more than 40% of their monthly income toward the gross rent. If the tenant’s contribution exceeds 40% of their monthly adjusted income, the Housing Authority will request a lower contract rent from the owner. Please keep in mind that the 40% affordability rule applies only to the initial lease term. Maximum Rent Burden at Initial Occupancy: At the beginning of the lease, the tenant’s contribution is assessed against the maximum rent burden, often referred to as the 40% affordability rule. This rule states that tenants may not pay more than 40% of their monthly income toward the gross rent. If the tenant’s contribution exceeds 40% of their monthly adjusted income, the Housing Authority will request a lower contract rent from the owner. Please keep in mind that the 40% affordability rule applies only to the initial lease term. Rent Reasonableness: The Housing Authority is responsible for determining the rent reasonableness of unassisted units. Rent reasonableness ensures that the contract rent for unassisted units is comparable to that of at least three similar unassisted units. Factors considered include unit type, location, size, amenities, and utilities. It's important to note that, during this process, the Housing Authority may request a lower contract rent if necessary. FAQ Payment Standards What is the purpose of Payment Standards? Payment Standards denote the maximum monthly rental assistance available to families participating in the Housing Choice Voucher (HCV) programs, covering both rent and utilities. It's important to note that Payment Standards do not determine the highest allowable monthly rent an owner can charge. How are Payment Standards established? Payment Standards are determined by the Housing Authority and are based on a percentage of the local Fair Market Rents (FMR), which are updated annually by the U.S. Department of Housing and Urban Development (HUD). How are Payment Standards applied? Payment Standards play a critical role in calculating the housing assistance payment provided by the Housing Authority to the owner on behalf of the family occupying the unit. The tenant contributes a portion of their income towards rent, while the Housing Authority covers the remaining balance, up to the lesser of the contract rent or the applicable payment standard. What does "Rent Reasonableness" mean? Rent reasonableness is a process designed to verify that the rental rate proposed by the owner is fair and justifiable. The Housing Authority evaluates rent reasonableness by comparing the contract rent to the rates charged for a minimum of three comparable unassisted units. Factors considered during this assessment include unit type, location, size, amenities, and included utilities. Should the contract rent be deemed unreasonable, it will not receive approval, prompting the Housing Authority to request a lower rent amount from the owner. It's important to note that the concept of rent reasonableness applies not only to the initial lease term but also to any subsequent rent increases. Utility Allowance Utility allowances may be updated without prior notice. To access the most up-to-date utility allowance information for Monterey County here.

The Housing Authority of the County of Monterey (HACM) Accessibility, Copyrights, Credits & Privacy For Persons With Disabilities: Web Accessibility Assistance and Alternative Accessibility Statement Thank you for visiting our website. To help make this website more accessible for all users, we follow Web Content Accessibility Guidelines (WCAG) 2.0 to address ADA (Americans with Disabilities Act) success criteria. With evolving technology and frequently changing content, we continually seek solutions to improve overall web accessibility. This site is designed to work with assistive/adaptive technology (such as screen readers and keyboard commands) to deliver information for those with hearing, vision, mobility limitations and other disabilities. For Persons With Disabilities: During normal business hours (Monday - Thursday, 7:30 am - 5:30 pm, Every Other Friday, 8:00am – 5:00pm), call the Housing Authority at 831-775-5000 ; or contact us via email for assistance. For all other Assistance: If you're not with a disability and your request isn't urgent, kindly get in touch with the Housing Authority during regular business hours or use the contact page on this website to send your inquiry. For after-hours emergency maintenance requests, please phone the Housing Authority's 24/7 Emergency number at pending or your designated property manager for assistance. For issues of personal or public safety, please dial 911. Photo and Copy Credits The photos and graphics featured in this site were furnished by The Housing Authority of the County of Monterey, and others, and cannot be reproduced or distributed without written consent from The Housing Authority of the County of Monterey. Should you have any problems with this site, please contact grivero@hamontrey.org . Privacy Statement and Use of Information The Housing Authority of the County of Monterey recognizes your right to privacy and protection of the information you provide us - including your name, mailing address, e-mail address and telephone number. Upon visiting our website or seeking information from The Housing Authority of the County of Monterey, we log your IP (Internet Protocol) address. Your journey across our website is logged for the purpose of analyzing traffic patterns. This analysis helps us pinpoint the most favored aspects of our site and gain insights into the browsers employed to access it. Cookie Use Policy This website may use cookies to enhance your user experience. Cookies are small pieces of text that your web browser stores on your computer or device. They're commonly used to keep track of your actions on the website, making it easier for you to navigate. For example, if a webpage has options to sort or filter content, a cookie could remember your previous choices so that when you return to the page, your preferences are still applied. Recent privacy laws in the United States and Europe have established rules for how cookies should be used and disclosed. Cookies fall into two main categories: first-party and third-party cookies. First-party cookies are managed by the website you're visiting and are specific to that domain. On the other hand, third-party cookies are controlled by external service providers like Google or Facebook. The cookies that we directly manage (first-party cookies) do not gather or track Personally Identifiable Information (PII), and we do not share your data with any third parties. Our use of these cookies is solely aimed at enhancing your browsing experience on our website. Third Party Cookies Google Analytics employs cookies to track website traffic. These robust tools enable us to examine vital data, such as the most frequently visited pages, utilized search terms, and the types of browsers, operating systems, and devices employed by our site's visitors. This insight empowers us to deliver an exceptional experience to all our visitors. To view Google's data use policy, visit this page. Opting out of cookies will mean those analytics will not be captured. YouTube video embedding also uses cookies. YouTube is a Google company, so it also adheres to Google's data use policy. Facebook allows content sharing which also uses cookies. Here is Facebook's cookie use policy page. Instagram allows content sharing in a similar manner to Facebook. Here is Instagram’s privacy policy page. Following Links: Links to other websites found within the content of this site may introduce cookies. This website cannot influence whether the websites you reach by clicking these links will place cookies on your browser. Session Cookies: This website is constructed using a programming language created specifically for making websites. This language establishes a cookie that helps keep track of your session's interaction between your browser and the website you're using. We lack authority over this cookie, as it is part of the web infrastructure that allows you to surf the internet. cookies Privacy

The Housing Authority of the County of Monterey (HACM) Resyndication HDC offers solutions for resyndication, which seeks a new allocation of credits to ensure preservation of existing low-income housing tax credit properties. A new allocation of credits can help to refurbish and upgrade properties, making them more marketable and making them more environmentally friendly. Resyndicating a property can be a daunting task. HDC is here to guide other affordable housing nonprofits to a wealth of experience in navigating this tricky terrain, aiding with both development and complex compliance issues. Here are just some of the areas where we can provide assistance: • Coordination with State Housing Finance Agencies (HFA) • Review and Development of Qualified Allocation Plans (QAP) • Incentives, Requirements, Sustainability Standards • Building Code Changes and Retrofits • Funding Sources, Affordability Periods, Gap Financing • Potential Property Conflicts with New/Old Development • Property Reserves and Real Estate Value Transfers • Resident Displacement and Relocation • Acquisition Credits, Budget, and Operating Information • Physical Needs Assessments and Application Assistance

The Housing Authority of the County of Monterey (HACM) Links Web links for more information: Monterey County Office of Emergency Services 72hours Ready.gov Centers for Disease Control and Prevention Earthquake Preparedness Tip Sheets Monterey County Health Department California Service Corps The American Red Cross California Department of Forestry and Fire Protection California Department of Health Services Department of Homeland Security OES’ Emergency Supply Checklist Earthquake Preparedness for Home and Business (English and Spanish) More Disaster Preparedness Tips for Home and Business Disclaimer Links to any translation services on HACM web pages are provided as a free service offered by anindependent translation company. HACM is not liable for any inappropriate or inaccurate translationsprovided by this service. Please use at your own discretion.

The Housing Authority of the County of Monterey (HACM) Disaster Preparedness HACM Objective Our goal for this site is to provide our local residents with vital information for disaster preparedness. Being prepared can reduce fear, anxiety, and losses that accompany disasters. Communities, families, and individuals should know what to do in the event of a fire and where to seek shelter during an earthquake. Residents should be ready to evacuate their homes and take refuge in public shelters and know how to care for their basic medical needs. We strongly encourage our residents to have the following completed before a disaster strikes in Monterey County. (click on the links below for detailed information) Be Informed Prepare a Kit Make a Plan Links Disclaimer Links to any translation services on HACM web pages are provided as a free service offered by anindependent translation company. HACM is not liable for any inappropriate or inaccurate translationsprovided by this service. Please use at your own discretion.

The Housing Authority of the County of Monterey (HACM) Migrant and Permanent Farm Workers Housing The Authority operates Migrant and Permanent Farm Labor units for a total of 215 housing units for this targeted population. The Migrant Center is located in King City and is open for 6 months each year. The permanent Farm Labor Complexes are located in Salinas, Chualar and Castroville.

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