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The Housing Authority of the County of Monterey (HACM) 

Before You Continue...

​This form is only for current or former voucher holders, tenants, and applicants, or landlords who wish to submit a complaint about a Housing Authority of the County of Monterey employee or an agency action.

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Emails sent for any other purpose, including:

  • Sales or marketing pitches

  • Requests to contact an HPS Worker/Property Manager

  • General questions or service requests

will not be routed or reviewed.

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If you need to contact your HPS Worker/Property Manager, please use the “Contact My HPS / Property Manager” button on our home page.

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Please note: We do not accept complaints for the County of Monterey. For County-related matters, you must contact the County directly. This form is only for issues directly related to the Housing Authority.

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If you would like to continue with a complaint that meets the criteria above, please proceed and select an icon below.

Property Management/Maintenance

General Complaints

HCV Vouchers/FSS

Address
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Central Office:

123 Rico Street

Salinas, CA 93907

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Development Office:

303 Front St #107

Salinas, CA 93901

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Contact Us

TDD:      831-754-2951

Fax:       831-424-9153

Maintenance After Hours
Hours of Operation

Mon - Thurs: 7:30am - 5:30pm

Every Other Fri: 8:00 am - 5:00 pm

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We are an Equal Housing Opportunity Provider
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We provide housing without discrimination based on race, color, religion, sex, physical or mental handicap, familial status, national origin, or other protected class.

To file a complaint of discrimination, write HUD Director, Office of Civil Rights, 451 7th Street S.W., Washington, D.C. 20410 or call Customer Service at (202) 708-1112 (voice) or (202) 708-1455 (TTY). HUD is an equal opportunity provider and employer. In accordance with federal law and the United States Department of Housing and Urban Development (HUD) policy, this institution is prohibited from discriminating based on race, color, national origin, age, disability, sex, or familial status.

To file a complaint of discrimination, write to the HUD Director, Office of Civil Rights, 451 7th Street S.W., Washington, DC 20410, or call (202) 708-1112 (voice) or (202) 708-1455 (TDD).

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